- In signing up for any Defy event you are agreeing to have you or your child used in any promotional content. This may include Images, or video on any social media platforms, magazines, etc.
- Any and all personal information such as, names, addresses, email address, or other personal info will not be shared with any third party. Defy Athletix will not share or sell any of this information with any persons or businesses.
- Defy Athletix does not have access to any credit card or billing information after you have purchased a product or service.
Sales & Refunds
We exchange for any damaged or non-working equipment. All refunds/exchanges are due within 30 days of purchase (30 days after received). We do not refund for any damages due to rough use.
NOMAD TRAVEL GOAL:
We exchange for any damaged or non-working equipment. All refunds/exchanges are due within 30 days of purchase. We do not refund for any damages due to rough use. In the unlikely event a carabiner breaks, you can purchase a similar one HERE
Due to the upfront financial investment required to launch a clinic, we are unable to offer refunds.If you cannot make an event that you have signed up for, we only offer future credit for documented injury of the athlete (doctor's note required). Please notify us HERE.
TERMS FOR CREDIT REQUEST:
The monetary value of that credit is based off what you paid. If you would like to attend another camp that is more expensive than the credit you hold, you will need to pay the difference.
If you choose NOT to attend an event for personal reasons like: you believe the weather is not suitable, decided to do something else in place of the event, or simply do not want to go, you do not receive credit for a future event.
The Exception: The only case in which Defy provides refunds is if a camp is cancelled by Defy as a result of Defy's actions. Postponing an event does not fall under this exception.
Forced postponements: Defy does not offer refunds for any delays or reschedules outside of Defy's control. This includes but is not limited to: Flight delays or cancellations, poor weather, cancellation by hosting facility.
Short Term Time, Date, or Location Change "Subject to change":
Program Partnership 25% deposits are non-refundable. If you need to change the original event date, Defy will do its best to work with you, but is not obligated to any agreed date change. The remaining event fee (75%) is non-refundable.
If weather brings delays to the event, Defy and the host will do everything possible to make the event occur (finding indoor facility, etc). If we have to delay a day due to weather we can do this as well. Weather issues do not permit the hosting party to run the event on a different date outside of the scheduled date unless it's the following day.